I seem to be spending a lot of time in My Oracle Support (MOS) recently, and I’m going to say this is due to the vast quantity of helpful information contained therein, not because everything I touch has broken for past three months. It has been an opportunity to explore some MOS functionality. One nice feature I hadn’t seen before is the configurable ‘Hot Topics’ email, which provides a great way to keep up to date with new support information. Continue reading